Mark Aldulaimi

Project and Change Manager @Birmingham City Council

Coventry, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2024 — Present

Project and Change Manager @Birmingham City Council

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EDUCATION

1986 — 1989

University of Greenwich

BA Business Studies, Business Administration and Management, General

1995 — 1996

London Metropolitan University

MA Leisure and Tourism Studies, Leisure and Tourism Studies

SKILLS

Resource ManagementProgram ManagementVlookupMs Excel Pivot TablesProcurementBusiness Process ImprovementProject ManagementManaging Successful ProgrammesConstruction ManagementCloud ComputingBuilding ServicesManagementIntegrationMs ProjectProject Portfolio ManagementChange ManagementBusiness PlanningBusiness AnalysisPrince2Project DeliveryHousing Project ManagementStakeholder ManagementTeam LeadershipCrm Software DevelopmentProject PlanningTeam ManagementProject Management Office (Pmo)Prince 2 PractitionerPassive Fire ProtectionPmoMicrosoft ProjectTelecommunications

ABOUT MARK ALDULAIMI

I am passionate about delivering business change including IT projects and engaging with end users. My greatest strength is being able to drive through meaningful business change, for example at the British Council I delivered a new customer journey that- cut the cost per serve from £15 to £5 per customer- the journey time from 1.5 hours to 40- 45 minutes- allowed students to pay online for registration and re-registration- offered students a new registration system Expertise:MS ProjectADKAR methodology ERP solutionsBenefits management RAID logs Stakeholder Management Agile / Scrum Prince 2 Practitioner Change Management Practitioner

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