Mark Young

Operations Support Specialist Technical Lead @IMSERV

Evesham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Operations Support Specialist Technical Lead @IMSERV

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SKILLS

Change ManagementMicrosoft ExcelBusiness Process ImprovementBusiness ProcessEnergyAccessAnalysisData AnalysisProcess ImprovementRequirements AnalysisBusiness AnalysisManagementStakeholder ManagementProject Management

ABOUT MARK YOUNG

My experience is the flow life of a non half hourly energy supply. I have experience in many aspects including change of supply for both loss and gain, disconnections, disputed reads, erroneous transfer, change of agent, amongst other processes.I also have experience working with AFMS developed by Utilosoft.I also have a wide range of skills with access, excel and SQL and have applied it to my job. I have created tools that can create flows in bulk and also tools that manage processes like disputed reads.I also have knowledge of newer processes such as the changes introduced in p302, Green Deal and debt assignment protocol

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Mark Young — Operations Support Specialist Technical Lead at IMSERV in Evesham, GB | Unifers