Mark Wolfe

Manger, Global Instructional Design @Abbott

Chicago, IL, US

At Abbott, I play a pivotal role in reshaping the global training team’s strategy - shifting from simply delivering training to driving measurable outcomes and strategic business impact. This transformation spans the APAC, EMEA, LAC, and U.S. regions, where I’ve enhanced cross-regional collaboration and ensured training initiatives are aligned with both local needs and global business objectives.Key Highlights: Shifted organizational mindset from info-centric to learner-centric design, elevating global engagement and adoption. Developed a global framework for assessing training effectiveness, aligning evaluation metrics across functions and geographies. Standardized global intake process for training requests, enabling consultative partnerships with business units and regional teams. Advised [global] regional training managers and directors on implementing a Backward Design approach, aligning instructional content with desired performance outcomes and enhancing strategic learning impact. Designed and launched a nine-part instructional design mini-series to cross-train global L&D teams and foster internal capability. Partnered with the Global Enablement Team to unify Level 1 and Level 2 training evaluation for sales reps worldwide. Consulted with the Director of Global Training & Development to design competency assessments for sales representatives and field sales coaches, enabling targeted development and performance benchmarking across U.S. teams. Designed and developed e-learning content for clinical and product training tailored to commercial infectious disease sales representatives, enhancing product knowledge, confidence, and field readiness across global markets. Created support resources to reinforce GROW Coaching™ practices for global leaders in commercial infectious disease.| Role eliminated due to channel-wide reduction in force (RIF)

Northern Illinois University

Bachelor of Science (BS)