Mark Wise
UX Researcher and Designer
- Role
- Senior Principle User Researcher at Dell Technologies
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Mark Wise
Mark has been in technical and leadership roles as a usability expert for over 20 years. He has extensive experience applying the user-center design process, Agile, fundamental usability principles, and information architecture to the successful delivery of complex, collaboratively developed solutions. Mark is adept at innovative interaction and visual design, capable of rapidly translating user requirements into design prototypes using a variety of methods and tools (i.e, Balsamiq, Sketch, Figma, and PhotoShop).As an Assistant Professor, he has taught courses in human-computer interaction, human factors, research design, and statistics. He is able to apply his academic knowledge of these topics to his technical work, while also enriching his classroom instruction with real world experiences and examples.Skills and Specializations:• Agile + Design• Design Thinking• Usability Testing• Information Architecture• Rapid Prototyping• Heuristic Reviews• Interaction Design• Persona Development• Cognitive Walkthroughs• Use Case Development• User Requirements Gathering• Task Analysis• A/B Testing• Statistical Analysis• Survey Development & Analysis• Net Promoter Score (NPS)• Continuous Customer Feedback
Experience
Senior Principle User Researcher
Jan 2022 — Present
Education
University of Central Florida
Ph.D., Human factors psychology
1993 — 1999
University of Dayton
B.S., Psychology
1989 — 1993
Skills
- Software Development
- User-Centered Design
- Spss
- Human Computer Interaction
- Data Analysis
- Interaction Design
- Intranet
- Rapid Prototyping
- Human Factors
- E-Learning
- Conceptual Design
- User Interface
- Usability Engineering
- Wireframes
- Cognitive Psychology
- Contextual Inquiry
- Accessibility
- User Experience Design
- User Experience
- Requirements Gathering
- User Interface Design
- Usability
- Agile Methodologies
- User Scenarios
- Card Sorting
- Program Management
- Mobile Applications
- Persona
- Information Design
- Statistics
- Experience Design
- Requirements Analysis
- Technical Writing
- Information Architecture
- Focus Groups
- Task Analysis
- Heuristic Evaluation
- Software Documentation
- Wire Framing
- Qualitative Research
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