Mark Wilson
Director of Met Business Services @Metropolitan Police
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WORK HISTORY
Director of Met Business Services @Metropolitan Police
SW1A 2JL, GB
Responsible for leading a range of functions on behalf of the Met Business Services Department. The main areas to this portfolio are: 1. Resourcing - Joiners process for Officer, Staff and Contractor recruitment2. Employee Services - Lifecycle HR including Movers, Leavers, Payroll & Pensions3. Finance Services - Source-to-Pay Services, Order to cash (O2C), Record to report (R2R))4. Business Solutions - ERP & Supporting Systems, Data & Reporting 5. Business Delivery Services - Risk & Assurance, Service Management and Service Quality & Experience6. Management of our Shared Services partnership.
SKILLS
ABOUT MARK WILSON
A results orientated operations and business transformation professional who has a wealth of experience across a wide range of private, public and charity sectors.Specialties: Contact Centres • General Management • Business Development • Service Planning •Relationship/Client management • Contract Negotiation • Budgeting • Data Analysis • Customer Relations • Conflict Resolution • P&L Responsibility • Strategic Planning • Turnaround • Change Management • Business Transformation • Back Office Management • Revenues & Benefits • Risk Management • Problem Solving • TUPE • People and Change
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