Mark Williams
Product Owner - Security & Networks @Financial Conduct Authority
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WORK HISTORY
Product Owner - Security & Networks @Financial Conduct Authority
London, GB
ABOUT MARK WILLIAMS
A highly motivated, customer focused Head of Infrastructure/IT Operations/Senior Service Manager, with a wealth of personal and professional skills and the ability to apply these in an innovative fast-paced working environment. Has over 25 years’ experience combining technical expertise and in-depth knowledge of IT service industry, working at Board, CIO and senior level managing high profile infrastructure accounts and performing major desktop transformation programmes. Has the ability to objectively assess situations and efficiently implement solutions or improvements. Possesses excellent interpersonal skills and is adept at negotiating mutually beneficial contracts and can convey complex technical information to non-technical stakeholders. Meticulous and well organised, has a positive pro-active ‘can do’ approach forever willing to go that extra mile to ensure customers’ needs are accommodated to the highest standard. A strong team player and an unwavering leader with excellent diplomacy skills and the ability to make decisions and develop positive relationships both internally and externally. Career history features long-term stable commitment. This experience has instilled unparalleled professional standards and work ethics. Respected for honesty, transparency and loyalty, is passionate about his work and totally focused on providing a world-class service
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