Mark Wigglesworth

Information & Digital Technology Product Manager-global Customer Care-aftermarket Parts Supply Chain @JLR

Warwick, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Information & Digital Technology Product Manager-global Customer Care-aftermarket Parts Supply Chain @JLR

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Whitley, GB

Information & Digital Technology (IDT) Product Manager within the business partnering Customer domain for Global Customer Care Aftermarket Parts Supply Chain Technology with technology accountability for 25 Global Warehouses including the 2m sq ft UK Global Parts Logistics Centre at Mercia Park

EDUCATION

2005 — 2007

Scarborough Sixth Form College

A Levels, Business Studies, Information Technology, History and Economics (AS), Duke of Edinburgh Gold Award

2007 — 2011

Newcastle University

Bachelor of Science, Information Systems with Business Studies (Industrial Placement)

SKILLS

Requirements AnalysisProject ManagementBusiness AnalysisPmoBusiness TransformationBusiness ProcessTestingIT StrategySoftware Project ManagementRequirements GatheringStakeholder ManagementBusiness Process DesignSharepointSystem TestingPrince2M_O_RSap Business ObjectsManagementProject DeliveryProject Management Office (Pmo)

ABOUT MARK WIGGLESWORTH

Information and Digital Product Manager at JLR, IT Accountability for Global Customer Care Service Parts Supply Chain.Experienced IT Project & Programme Delivery Manager.Successfully delivered all technical scope (on time, within budget to required quality) for JLRs Global Parts Logistics Centre at Mercia Park, UK.Strong technical background with extensive experience in SAP, Warehouse Management Systems, M365, Google Workspace, IT Infrastructure, networks, end user devices and warehouse industrial IT hardware.Previously Certified to Practitioner level in: MSP® Managing Successful Programmes, PRINCE2® Project Management, MoR® Management of Risk, MoP® Management of Portfolios and P3O® - Portfolio, Programme and Project Offices

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Mark Wigglesworth — Information & Digital Technology Product Manager-global Customer Care-aftermarket Parts Supply Chain at JLR in Warwick, GB | Unifers