Mark Welker

About Mark Welker

Over 35+ years of experience in all phases of the hospitality industry ie: Operations, Food & Beverage/Catering, Sales, Marketing, Human Resources and Spa Management. Previous experience with Hyatt Hotels Corporation, Radisson Hotels Corporation, IHG (InterContinental Hotels Group), Accor, Choice Hotels, HFS, Inc, Best Western, Wyndam Hotels, and independent resort and boutique hotels. Prior hotel experience ranging in sizes from 110 rooms to 1100 rooms. From interstate properties, to large major city convention hotels, resort hotels and suburban properties. Pre-opening and re-flagging/re-branding experience in both operations and sales as well as having multi-property sales experience.Talented, results-producing Sales Professional with a proven record of accomplishment in planning and leading comprehensive sales and marketing strategies in support of strategic business goals and objectives. Expertise in directing the creation of sales tools and steering the execution of sales and marketing programs. Demonstrated success driving growth in targeted markets through implementation of key projects in addition to leading company efforts in changing management strategy. Previous experience include; General Manager, Area Director of Sales, Asst. Human Resources Director, Front Office Manager, Asst. Front Office Mgr, Housekeeping Manager, Director of Sales and Catering, Group Sales Manager, Sales Manager and Corporate Management Intern/ Corporate Management Trainee for Hyatt Hotels & Resorts.Specialties: Extended Stay, Corp, Gov\'t, Leisure-Tour & Travel, LGBTQ+, SMERFE Markets (Social, Military, Educational, Religious, Fraternal, & Ethnic) & the MICE Markets (Meetings, Incentives, Conventions, and Exhibitions). Strategic Sales PlanningCompetitive Analysis & Market SegmentationChange Mgmt. Strategy ExperienceCustomer Insight & Revenue OptimizationInnovative Resource DeploymentAdvanced Negotiating Exp. Financial Planning & AnalysisFEMA: VA840 DUNS: 12•••••11 CAGE: 5N3R9 NAICS CODE- 72110

Experience

1. Reservations Department (Remote)

   South Seas Resort

   Dec 2025 — Present · Captiva Island, FL, US

Education

• T.C. William High School, Alexandria, VA

  Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

  1973

• Florida International University

  Bachelor of Arts - BA, Hospitality Administration/Management

• Webber International University

  A.BS, Business