Mark Warmack
[Sorry, I don’t accept LinkedIn connections until I have worked with you.]Proven leader with detailed experience in environment stabilization through process improvement, robust monitoring, and detailed documentation.
- Role
- Senior Cmdb Analyst at Children's Mercy
- Location
- Columbia, MO, US
- LinkedIn followers
- 500 followers
About Mark Warmack
With 25+ years of Information Technology experience, my work has been based on problem solving, gaining cost savings through efficiency and automation and solid analysis to make solid IT roadmap decisions. Always treating team members and users with a happy, friendly, and can-do attitude to deliver results has how I lived my life.At my positions as Senior CMDB Analyst, Senior Consultant, Supervisor, Sr App Engineer, IT Analyst, Project Manager and Systems Engineer, I have brought solid and efficient work within the daily tasks, complicated projects, and product evaluations. One of my strengths is in basic application management and being able to quickly identify and resolve issues and help others understand the technology at the root of the issue.
Experience
Senior Cmdb Analyst
Dec 2023 — Present · Columbia, MO, US
ServiceNow Operational Management - Manage day to day activities of the ServiceNow CMDB process to Ensure applicable policies and processes are met by the technical and asset management teams and completed on a regular and timely basis.> Design and Development - Drive improvements in Configuration Management processes, ServiceNow Discovery, and Service Mapping by leveraging industry standards and best practices. And establish and maintain CMDB standards in alignment with the ServiceNow Common Service Data Model.> Strategy and Planning - Drive the road map development to mature the CMDB/Asset management processes.
Education
Booker T Washington
High School diploma, College prep
Columbia College
Business - Information Technology
Colorado State University
Engineering
Skills
- Active Directory
- Xp
- Windows Server
- Platforms
- Windows
- Sharepoint
- Firewalls
- Vmware
- Microsoft Sql Server
- Software Documentation
- Sql
- Symantec Management Platform
- Virtualization
- Internet Information Services (Iis)
- Vbscript
- Microsoft Exchange
- .net
- Disaster Recovery
- Altiris
- Iis
- Dns
- Windows 7
- Networking
- Windows Xp
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