Mark Wand

Workforce Management Consultant @Rotageek

Wokingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Workforce Management Consultant @Rotageek

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At Rotageek, we help the retail, hospitality, services and care sectors perfectly predict and meet customer or patient demand by using very agile data-driven technology to effectively and fairly schedule/roster retail, services and hospitality staff, as well as medics, nurses and allied health professionals.We use personalised algorithms, AI and machine learning to identify patterns that would otherwise go unnoticed; providing best-in-class business forecasting and workforce management.Whether it’s complicated long term rostering in the healthcare and related sectors above sector or weekly scheduling and time management in a retail store or hospitality venue, we work with the world’s leading businesses to schedule smarter.

EDUCATION

N/A

University of Roehampton

Bachelor of Science (BSc) Joint Honours

SKILLS

Customer ServiceOracle CrmLead GenerationCloud ComputingProfessional ServicesSoftware as a Service (Saas)Product KnowledgeOutlookCrmGoldmineMicrosoft ExcelSalesforce.comResearchAccount ManagementMicrosoft WordEloquaBusiness Relationship ManagementStrategyCreative Client MessagingPowerpointSolution SellingConsultingNew Business DevelopmentSaasBusiness DevelopmentMicrosoft OfficeManagementDemand GenerationCustomer Relationship Management (Crm)Cloud ApplicationsLogical ApproachSales ProcessEnterprise Software

ABOUT MARK WAND

I help Operations, HR, Finance and IT Directors, as well as Transformation Leaders and CIO\'s/CTO\'s to leverage the next generation workforce management and scheduling technology across the Retail, Hospitality, Entertainment & Care sectors; exploiting data analytics, AI and machine learning - to optimise and drive the maximum value from their greatest resource – their employees. Typically, this delivers annual cost savings of up to 8%, plus increased employee engagement, as well as automating the process of getting the right staff - at the right time - at the right place and the right cost; achieving close to perfect staff scheduling. Improving productivity, profitability, employee well-being and staff retention rates - plus it provides a real competitive advantage. Other business benefits include improved customer service, alerts for compliance issues and a system that takes account of employee preferences for shifts and availability. Additionally, it\'s provides management with real-time data for on-the-fly management decisions that improves organisational efficiency. Helping to make staff, medics/doctors, patients and customers happier with their work/life balance and outcomes.

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Mark Wand — Workforce Management Consultant at Rotageek in Wokingham, GB | Unifers