Mark Venditello
Premium Support Consultant @Rogers Communications
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WORK HISTORY
Premium Support Consultant @Rogers Communications
Brampton, ON, CA
EDUCATION
Sheridan College Oakville campus 2003 - 2006
Advanced Diploma
St. Paul S.S. in Mississauga
O.S.S.D.
SKILLS
ABOUT MARK VENDITELLO
Awarded the Q4 2023 Diamond Award. Award was as a result of exceeding my Sales, Retention and Customer Feedback for the Fiscal Year 2023. I also won this sale award in Q2 2023. • Awarded Rogers Circle of Champions for 2015. Award was as a result of my exceeded Sales Targets for the Fiscal Year 2014. Trip was to Cancun Mexico. • Awarded The Rogers Employee of the Year for 2014. Award was as a result of exceeding my Sales and Retention Targets month over month throughout 2014. Second award in as many years. • Awarded The Rogers Employee of the Year for 2013. Award was as a result of earning recognition for the Customer First Award and the Business Impact award by fellow colleagues and management. Over the course of 2013 I have moved to 3 different roles within Business. I have been able to move because of my exceptional performance with Revenue Growth and Retention. • Awarded The Rogers Business Impact recognition of the Year for 2013. Award was as a result of coming up with an idea to help combat wireless reception issues. Superior sales skills, listening skills, technical skills, and conflict resolution skills • Awarded the Business Impact Award at Rogers Communication in March 2013 • Awarded for being the most positive, influential, and top performing employee on numerous occasions • Awarded the SQM Award in 2014 for achieving 12 100% Customer Satisfaction Surveys. This also resulted in customers answering \"YES\" to continuing with Rogers as their Service Provider. • Experience in training, coaching, and developing technical guidelines for employees with a proven success rate • Excellent communication and analytical skills • Highly motivated self-starter with strong leadership and interpersonal skills • Organized individual with excellent time management skills to adapt to changing priorities under pressure situations • Proficient with Microsoft Word, Excel, Outlook and PowerPoint, Microsoft Windows and Macintosh operating systems Specialties: Floor Walking, Leadership, Trust, Dedication to my job.
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