Mark Tyler
Agile Lead Scrum Master, Card Quality Center of Excellence @JPMorganChase
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WORK HISTORY
Agile Lead Scrum Master, Card Quality Center of Excellence @JPMorganChase
Wilmington, DE, US
Lead multiple scrum teams of developers in the U.S. and India, responsible for developing and executing automated testing for Card and Connected Commerce products.
EDUCATION
Wilmington University
BS Degree Finance (Major), ISM (Minor)
Wilmington University
Certificate, Human Resources Management/Personnel Administration, General
ABOUT MARK TYLER
With over 20 years of experience leading high-performing teams within the Lending and FinTech segments, I possess extensive expertise in operations, product delivery, and credit risk management. I am committed to employing a customer-centric approach to develop solutions that effectively address business opportunities and challenges.I currently lead the Agile and Scrum practice within the Card Quality Center of Excellence (CQCOE), serving multiple scrum teams based in the U.S. and India. By diligently leading the CQCOE product backlog, I ensure our scrum team developers can implement and deliver automated testing solutions in the Quality Card Core Platform, which serves Card and Connected Commerce products. Our solutions provide consistent, high-quality products for our customers and enhance operational efficiency for our stakeholders.The previous roles I have held include Credit Card and Consumer lending, Mortgage & Home Equity lending, Credit Risk & Bureau Data, Operations Leadership, Vendor Management, Quality Review, Business Analysis, and Process Management & Design.
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