Mark Townend

Customer Success Manager @Okta

Salisbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Customer Success Manager @Okta

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Championing the value Identity Access Management can bring to every aspect of our customer\'s day to day business as usual, adaptive resilience and long term strategic growth as a customer success manager in the world\'s leading identity company, Okta.

EDUCATION

2004 — 2005

Royal Military Academy Sandhurst

Officer's Commision, Royal Artillery

2000 — 2003

University of South Wales

Theatre and Media Studies, Film production and Editing

ABOUT MARK TOWNEND

A dynamic, resourceful and highly adaptable ex-military operator with an industry proven pedigree in Aviation Risk Management and Remotely Piloted / Unmanned Air Systems. Mark also enjoys wide ranging expertise in military Joint Effects, Strategic Targeting and Surveillance capabilities in support of Combined Arms operations. Experienced in the delivery of industry acclaimed support to technical programmes, Mark has advised on defence sponsored capability trials, concept investigations and research studies alongside delivering bespoke safety cases for cutting edge Remotely Piloted Air System (RPAS) technologies.Extremely adaptable: well versed in making seamless transitions across disciplines, trades, projects and stakeholder groupings. Paired with an affinity for finding unique solutions to complex problems, Mark has delivered some truly innovative and highly valued solutions to the UK MoD, Security, Defence and Civil industries.

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Mark Townend — Customer Success Manager at Okta in Salisbury, GB | Unifers