Mark Taylor
Lead Associate at WTW
- Role
- Lead Associate, Employee Experience at WTW
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Mark Taylor
Employee experience consultant with 4+ years helping Fortune 500 companies deliver better employee engagement through thoughtful communication, smart digital tools, and a user-centered approach. My work spans strategic planning, platform implementation, and content development—with a focus on making complex information simple, accessible, and actionable for employees.I’ve led multi-phase projects that support major organizational change, wellbeing programs, and benefits education—managing stakeholders, timelines, and cross-functional teams from discovery through launch. I specialize in aligning communication strategy with digital platform design to create intuitive, engaging experiences that drive adoption and business outcomes.Skilled in project management, internal communications, UX collaboration, and consultative client service, I’m passionate about building solutions that improve how people work, connect, and engage.
Experience
Lead Associate, Employee Experience
Apr 2025 — Present · Dallas, TX, US
Lead strategy, design, and execution of employee experience and digital communication projects for Fortune 500 clients- Collaborate with UX, content, and development teams to create intuitive platforms and personalized experiences- Drive user engagement through journey mapping, accessibility improvements, and data-informed content strategy- Build strong client relationships and expand project scopes by recommending user-centric digital solutions.
Education
Las Lomas High School
High School Diploma
2014 — 2018
San José State University
Communication Studies, Marketing
2018 — 2022
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