Mark Streeter
- Role
- Director Operational Excellence, Consumer Services at American Express
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Mark Streeter
10+ years of progressive business experience in risk management, governance, customer…
Experience
Director Operational Excellence, Consumer Services
Apr 2019 — Present
Global leader responsible for operational risk control and governance programs, including Issue Management, Audit, Sanctions, Call/Quality Monitoring and Complaints. Primary focus is to elevate the organization\'s (1LOD) risk culture and risk awareness by leveraging communication and relationship building skills
Education
Vanderbilt University
BA, Economics
Het Baarnsch Lyceum
VWO
Rice Business
MBA
Skills
- Compliance
- Team Management
- Customer Loyalty Management
- Regulatory Requirements
- Cross-Functional Team Leadership
- Business Process Management
- Credit Cards
- IT Project Implementation
- Strategy
- Issue Resolution Management
- Relationship Management
- IT Project Leadership
- Customer Experience
- Process Improvement
- Call Centers
- Management
- Analytics
- Vendor Management
- Strategic Planning
- Change Management
- Business Relationship Management
- Banking
- Performance Management
- IT Project & Program Management
- Project Management
- Product Marketing
- Business Process Improvement
- Business Strategy
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.