Mark Spontarelli
Clinical Supervisor @Rocky Mountain Human Services
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WORK HISTORY
Clinical Supervisor @Rocky Mountain Human Services
Supervise and coach Clinical Care Managers, Peer Support Specialists, and Housing and BenefitsCoordinator. Ensured that staff were meeting our contract deliverables, monitored Key Performance Indicators (KPI’s) to ensure that staff were meeting the KPI requirements for documentation and communication with the clients that we serve, pulled reports on KPI’s to monitor how many hours each day of the week were dedicated to case management notes and contact notes to review with my staff, kept track of applications and resumes for positions in our department working closely with HR to identify proper candidates, set up phone screens, and conducted all interviews for potential candidates, provided the results of interviews to RMHS Leadership, and collaborated with Hiring Mangers to move forward with their candidate of choice, ensured that staff were in compliance with our department as well as community partners, monitored client spending tracking data, completed approvals of client expenses through SAP Concur, monitored contracts with outside entities that work with our organization, helped develop new contract requests for potential providers, attended intensive case management meetings and staffing for the clients that we serve, utilized waitlist assignments for clients and assigned my staff new clients based on their caseload capacity, assisted staff in completing Additional Funds requests for client’s that needed more funds than the initial budget, monitored client budget/spending tracking spreadsheets, completed projects and workflows for processes in our department.
EDUCATION
Arizona State University
Master of Science - MS, Psychology
The University of Akron
Special Education and Teaching
Florida Institute of Technology
Bachelor of Arts - BA, Applied Psychology
SKILLS
ABOUT MARK SPONTARELLI
Results-driven professional with extensive experience in behavioral health and human services. project coordination and program management. Skilled at leading cross-functional teams, streamlining workflows, and managing budgets, contracts, and performance metrics to ensure compliance and successful outcomes. Recognized for building strong client and partner relationships through compassionate, solution-focused communication and collaboration. Adept at training, mentoring, and supervising staff while fostering efficiency, accountability, and long-term organizational growth. I am proficient in Microsoft Office, Google Suite, SAP Concur, and virtual collaboration platforms.
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