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Mark Smith

Chief Customer Officer @Assent

Minneapolis, MN, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Chief Customer Officer @Assent

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Minneapolis, MN, US

EDUCATION

1993 — 1995

Brigham Young University

Master of Business Administration (M.B.A.), Finance, General

1993

Brigham Young University

Bachelor of Arts - BA, German Language and Literature, Business Minor

SKILLS

Business PlanningOperations ManagementLeadershipPerformance MetricsSalesCustomer EngagementBusiness AnalysisProject ManagementForecastingCross-Functional Team LeadershipCustomer InsightBusiness StrategyBusiness DevelopmentProduct DevelopmentAnalysisCustomer Driven InnovationBpoCustomer SatisfactionNew Business DevelopmentManagementTeam BuildingPricingCustomer IntimacyP&L ManagementCustomer Relationship Management (Crm)Performance DashboardsCompetitive AnalysisCustomer ExperienceContract NegotiationStrategic PlanningProgram ManagementSix SigmaNegotiationProduct ManagementSales OperationsCustomer RetentionCustomer ServiceBudgetsFinanceSales Process

ABOUT MARK SMITH

Dynamic executive with international and domestic experience and six sigma certification. Rich background in customer experience, operations, consulting, sales, and finance with outstanding leadership, communication, collaboration, customer relationship management, and problem solving skills. Demonstrated ability to grow the business, develop people and deliver results with increasing levels of responsibility over the past 20 years.

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