Mark Smith

Role
Senior Manager Data Analytics at Optum
Location
Minneapolis, MN, US
LinkedIn followers
500 followers

About Mark Smith

Innovator with expertise in software development, analytics, DevOps, and AI. Expert at…

Experience

  1. Senior Manager Data Analytics

    Optum

    Jun 2020 — Present

    Leader of high performing team developing real time analytics driven system to monitor the stability and performance of customer facing websites (member portals). • System is comprised of over 100 dashboards for multiple lines of business covering the breadth and depth of the sites with users ranging from the C-Suite to technology leaders, developers, and product leadership. • The goal of the project is to provide a view of portal health that covers the portal technology layers (presentation, business logic, backend systems, and infrastructure) to provide real-time information that drives rapid problem-solving, an understanding of where technology teams need to focus, and to rapidly assess the effects of changes in the system. At the inception of the project, I developed a long-term strategic plan and created a project path to achieve the plan. • I performed an analysis of technology options to implement the plan and reviewed Tableau, PowerBI, Dynatrace, New Relic, Data Dog, and Grafana. • I developed proof of concept dashboards that resulted in leadership backing for the project and the acquisition of the technology. • After several months of development with live data, the project received additional funding to build out a team to accelerate the development efforts.

Skills

  • Team Building
  • Crm
  • Market Research
  • Cloud Computing
  • Management
  • Product Lifecycle Management
  • Internet of Things
  • Product Management
  • Strategic Planning
  • Entrepreneurship
  • Data Analytics
  • Technical Project Leadership
  • Marketing
  • Business Development
  • Strategy
  • P&L Management
  • Mobile Applications
  • Market Analysis
  • Operations Management
  • High Growth Companies
  • Business Strategy
  • Leadership
  • Software as a Service (Saas)
  • Sales
  • Business Intelligence
  • Start-Ups
  • Enterprise Software
  • New Business Development
  • Agile Methodologies
  • Business Architecture
  • Software Product Management
  • Customer Relationship Management (Crm)
  • Cross-Functional Team Leadership
  • Business Process
  • Consulting
  • Executive Management
  • Management Consulting
  • Business Analysis

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Mark Smith — Senior Manager Data Analytics at Optum in Minneapolis, MN, US | Unifers