Mark Smith

About Mark Smith

MBA | 20 YEARS OF SALES & SALES MANAGEMENT EXPERIENCE Strategic, solutions-based sales professional with a focus on strong product positioning through developing innovative tactics that outsell competitors. • Proven track record of understanding the competition, positioning my company image as the “go to” team of experts, and capturing the business. • Excelled in change management during major shifts in the industry, economy, and organization. Kept YOY sales and profit strong while the territory, team, advances in technology and areas of accountability significantly increased. • Experienced with multiple cloud-based technologies such as MS Office Suite, Salesforce, and other remote-based work platforms. KEY ACHIEVEMENTS: • Earned the DuPont National Sales Excellence award by growing my sales territory from $400K to $3M in 2 years; increased market share by 200% during same period. • Chosen by the executive management team to develop 2 components of the company annual marketing plan, including a 3-year sales projection that guided the entire company’s performance. • Positioned a key product category in the Top 4 leaders, delivering 12% market share for one product line. • Reduced warranty claims from >15 per month ($22.5K) to an average of 1 per month ($1.5K) through training.

Experience

1. Territory Account Manager

   Caesarstone Us

   Jun 2021 — Present · NY, US

   Territory Manager for 35 counties in Upstate New York managing the sales of premium surfacing materials with a primary focus on stone manufacturing clients. • Doubled first year sales in an underserved territory while grappling with a severely disrupted supply chain. • Assisted with recruiting efforts and development of new team members. • Introduced a transformational program in consumer interaction.

Education

• The College of Saint Rose

  Master of Business Administration - MBA

• State University of New York College at Plattsburgh

  Bachelor of Science