Mark Shawn Cole

Experience

1. Sr Software Quality Analyst

   Mediware Information Systems

   Nov 2017 — Present · Lenexa, KS, US

   Implement and support the Ascend pharmacy solution. Analyze functional requirements to determine the software application testing requirements. Plan, develop, maintain and execute test cases for testing on all applications. Identify, analyze, manage and document all issues that are inconsistent with stated requirements and design specifications. Participate in design specification, incident and technical documentation reviews. Produce internal and external documentation regarding job functions or procedures. Contribute to team improvement initiatives and projects, process changes, and regression testing. Research, document, and support the escalated issues from the tech support team. Assist other QA Specialists with open issues. Identify areas of need within applications to ensure customer needs and workflows are met. Participate in weekly QA meetings relaying any significant issues or events encountered. Maintain open and frequent communication with the Support and Development Teams to ensure seamless coordination. Participate in daily stand up meetings providing status of sprint testing. Supporting team lead for the MediLinks SQA team in Chandler, AZ. Attend daily stand up meetings. Conduct weekly status meetings to ensure the QA team are exceeding their goals for each sprint. Communicate with the product manager any roadblocks or concerns with the sprint as well as the Director of SQA.

Education

• Columbia College

  Bachelor of Science - BS, Healthcare Management Magna Cum Laude

  2018