Mark Scannell
Service Design Lead @Lloyd's
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WORK HISTORY
Service Design Lead @Lloyd's
City Of London, GB
SKILLS
ABOUT MARK SCANNELL
Line management of a team of circa.10 permanent and contract resources.• Mentoring and growing capability of more junior colleagues and managing resource allocation and customer satisfaction across a substantial portfolio of work.• Lead analysis, planning and prioritisation activities for the Finance business portfolio.• Introduce structured approach to pre-project analysis to improve alignment of business priorities and limited change resource.• Improve capabilities in centralised change whilst applying appropriate agile techniques to backlog refinement and definition of IT and business change.• Peer review and standards management for BA deliverables across multiple projects and BAU enhancements.• Work with internal and external stakeholders to define strategic target for treasury and investment management.• Detailed process improvement analysis and for market data collection activities.• Benchmarking current BA discipline capabilities and conducting gap analysis against target operating model.
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