Mark Sanchez

Contact Center Customer Experience Leader

Role
Contact Center Customer Experience Leader at Grainger
Location
Tempe, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Contact Center Customer Experience Leader

    Grainger

    Jan 2017 — Present · Tempe, AZ, US

Education

  • Arizona State University

    BA

Skills

  • Call Centers
  • Team Building
  • Business Process Improvement
  • Cross-Functional Team Leadership
  • Customer Service
  • Vendor Management
  • Logistics Management
  • Transportation
  • Outsourcing
  • Logistics
  • Strategic Planning
  • Customer Satisfaction
  • Process Improvement
  • Leadership
  • Operations Management
  • Management
  • Performance Management
  • Team Leadership
  • Microsoft Office
  • Change Management
  • Data Analysis

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Mark Sanchez — Contact Center Customer Experience Leader at Grainger in Tempe, AZ, US | Unifers