Mark S.

About Mark S.

Mark is a highly experienced professional with a background in technical support and customer service. He has held a variety of positions in different industries, ranging from education to sports and entertainment. Mark started his career in 2012 as a Public Affairs Intern at Russell Public Communications, where he worked for 6 months. He then went on to work as an Inside Sales Representative at United Parcel Service, Inc. for 7 months. In 2013, Mark took on the role of Box Office Sales at Camelback Ranch Baseball (Dodgers & White Sox Spring Training) for 2 months. He then worked as a Para-Educator at Scottsdale Unified School District for 10 months before moving on to his next position.Mark\'s passion for customer service led him to work in the travel industry as a Travel Counselor at BBYO Passport for 2 months. He then went on to work as an Event Consultant and Product Sales and Services Supervisor at Vail Resorts, Inc. for 2 years. In 2017, Mark held the position of Audience Services Manager at Bravo! Vail for 3 months before moving on to work as a Box Office at Scottsdale Arts (formerly Scottsdale Cultural Council) for 5 months.Mark\'s technical support expertise led him to join MINDBODY, Inc. as a Technical Support Specialist for 6 months. He then moved on to work as a Consumer Support Specialist for 20 months before transitioning to his current role as a Technical Support Engineer at Planful, where he has been working for 2 years.Mark holds a Bachelor of Arts degree in Multi/Interdisciplinary Studies from the University of Arizona, which he completed in 2012. He has a strong track record of excelling in customer service and technical support roles, and continues to build on his skills and experience. Mark has been motivated by a strong desire to help others and provide excellent customer service throughout his career. He has a passion for troubleshooting and resolving technical issues, which has led him to pursue various technical support roles. He also has a strong interest in the travel and entertainment industries, as evidenced by his previous positions in these fields. Additionally, Mark has been motivated by the opportunity to learn and grow in new environments, as evidenced by his willingness to take on a variety of roles in different industries. Throughout his career, Mark has demonstrated a dedication to his work and a commitment to providing high-quality service to his customers and colleagues.

Experience

1. Educator

   Deer Valley Unified School District

   Jul 2023 — Present · AZ, US

   Certified Classroom-Based Standard ElementaryMiddle Grades Social Studies6th-8th Grade

Education

• University of Arizona

  Bachelor of Arts - BA, Multi/Interdisciplinary Studies

  2009 — 2012