Mark Rowe
Head of Voice Support @Barclays
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WORK HISTORY
Head of Voice Support @Barclays
EDUCATION
University of Greenwich
Bachelor of Laws (LLB), Law
SKILLS
ABOUT MARK ROWE
An experienced, highly motivated technical manager with many years experience in the Telecommunications arena. Whilst working for a multi national organisation I have built many well performing technical support teams locally and virtually across the globe, currently managing a virtual team across the UK, India & the US. I am comfortable interfacing with stakeholders at all levels and managing challenging and often conflicting demands. Within my current role I am involved in Incident management, Change and Release management, Service management and Supplier management. I work closely with internal stakeholders and am integral to third party supplier management. An effective team manager and coach, able to solve problems and remove red tape, a driven individual who is able to identify new opportunities in a complex environment.
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