Mark Rooks

About Mark Rooks

I am a National/International Account Manager for my clients providing unparalleled customer service. Alongside me are 8 other agents in my agency RisenCorp Logistics; Dominic and Reena Perry, Mike Baker, Brock Tieben, Francesca Lunardi, Shari Rooks and Bret and Renee Crossman and I specialize in Heavy Haul, Project Freight, FTL/LTL, Air, Ocean, Rail, Import and Export and Show/Convention Coordination. Bret and Renee Crossman specialize in LTL and flatbed/stepdeck work. When you work with RisenCorp Logistics you get all of us working on your load(s) as an \"all hands-on deck\" so you can rest assured your load is being tracked and you will know where it is every day.

Experience

1. Agency Owner and National International Freight Logistics Account Manager

   Risencorp Logistics

   Aug 2015 — Present · Bend, OR, US

   The methodology behind RisenCorp Logistics is to give our clients a full team experience where we have an \"all hands on deck\" approach so every load with every customer gets full attention with excellent customer service. Each and everyone of us wants to get to know our customers and what is required for shipping their freight. We go above and beyond to provide an accurate quote to ensure you are getting the best price and secure reliable carriers to move your freight and track your shipments from pick up to delivering on time. Our customers find that we listen carefully, act effectively and go the extra mile to ensure their freight is in good hands.We strive to build strong working relationships built on loyalty to form long term business relationships. You will receive dedicated and personal assistance from us with your shipping needs through regular contact with your shipments in progress and ensure your delivery time lines are held in the highest possible priority.We specialize in heavy haul, over dimensional, FTL, LTL, air, ocean and rail car throughout the United States, Canada, Mexico and Internationally.We are an agency of Armstrong Transport Group.We are looking forward to earning your trust and assist you with your freight shipments.Team RisenCorp

Education

• Southern Oregon University

  Bachelor of Science (BS), Elementary Education and Teaching

  1983 — 1988

Skills

• Pricing
• Heavy Equipment
• Business Development
• Shipping
• Ltl
• Export
• Export-Import
• Rail Transport
• Freight
• Negotiation
• Ltl Shipping
• Operations Management
• Ftl
• Oil & Gas Industry
• Overhead Cranes
• Import
• Rail
• Heavy Haul
• Ocean
• Management
• Team Building
• Customer Service
• Contract Negotiation
• Account Management
• Strategic Planning
• Logistics
• Customer Satisfaction
• New Business Development
• Logistics Management