Mark Roden
Service Delivery Manager @Threatscape
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2022 — Present
Service Delivery Manager @Threatscape
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Sheffield, GB
Service Delivery Manager working with current and new clients to develop, support and manage Cyber Security solutions. Working collaboratively with our Account Managers, technical teams and clients globally to ensure the clients business has the correct security solution which is delivered, supported and maintained to reduce any risk to the business.
EDUCATION
1990 — 1993
Sheffield Hallam University
Bachelor of Arts (BA)
SKILLS
Team ManagementEscalationService-Level Agreements (Sla)IT OperationsUnixHp ProductsService DeliveryGlobal DeliveryIT TransformationIT OutsourcingDisaster RecoveryData CenterInfrastructureConfiguration ManagementManagementProject DeliveryItilIT ManagementIT StrategyIncident ManagementGovernanceService ManagementService DeskOutsourcingPmoProblem ManagementPmpManaged ServicesIntegrationService ImprovementSolution ArchitectureSlaItil CertifiedTransition ManagementHpProject ManagementIT Service Management
ABOUT MARK RODEN
An accomplished and versatile Senior IT Professional with a 20 year proven track record…
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