Mark Roberts
Commercial Process Lead @Calor Gas Ltd
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WORK HISTORY
Commercial Process Lead @Calor Gas Ltd
Warwick, GB
Combining Process and Product Ownership on all things customer - Salesforce CRM (Sales and Service clouds, Pardot, CPQ, Vonage CTI), portals, web and more…
EDUCATION
Langley Grammar School
1 'O' level, 9 GCSE A-C, 4 'A' Level
University of West London
2.1, Business Studies
SKILLS
ABOUT MARK ROBERTS
Highly experienced and analytical manager interested in all things data! Extensive experience in turning data into actionable insight, driving bottom line through data led analytics and voice of customer programmes. Project management, CRM management, Database management and General team management experience across a range of disciplines.Qualified Life Skills and Personal development coach, able to nurture and achieve the best from mixed on prem and remote teams. Experience in a range of data tools and environments from Salesforce CRM and Oracle ERP solutions, through to Azure data lake and Faststats, Power BI, CACI Insight and research survey tools.
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