Mark Bailey
Strategic Account Manager | SaaS / Cloud SolutionsTechnology Integrations | Client Relationship Management
- Role
- Strategic Account Manager at Bottomline
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Mark Bailey
Senior Account Manager and Customer Success leader with a passion for bridging the gap between technology, customers and business through the implementation of emerging platforms, applications and services. Highly skilled at delivering customer lifecycle solutions that accelerate adoption, build capabilities and improve organizational productivity. Recognized for combining strategic thinking and an analytical mindset to evolve account strategies to shifting customer landscapes and emerging technology trends. Excel at navigating complex technical environments and solving problems through proper communication, consummate relationship building and escalation management.
Experience
Strategic Account Manager
Oct 2024 — Present
Education
High Point University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2011 — 2015
Skills
- Databases
- Cross-Functional Team Leadership
- Client Relations
- Microsoft Office
- Sql
- Microsoft Excel
- Filezilla
- Powerpoint
- Process Improvement
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