Mark Richardson
Business Development Manager, Dealer Network Development
- Role
- Business Development Manager at Thomas Built Buses
- Location
- High Point, NC, US
- LinkedIn followers
- 500 followers
About Mark Richardson
As a Business Development Manager at Thomas Built Buses, I am focused on driving growth and profitability for our dealer network. With a strong background in eMobility, I work closely with dealers to support their success across both electric and traditional powertrain solutions.Key Responsibilities:Dealer Network Expansion: Identifying and developing new dealer partnerships to increase market penetration.Dealer Performance Optimization: Implementing strategies to enhance dealer operational efficiency and customer satisfaction.Electric Vehicle Transition: Providing guidance and support to dealers as they transition to electric fleets.Data-Driven Decision Making: Leveraging data analytics to identify trends and optimize business operations.I am committed to fostering collaboration between Thomas Built Buses and our dealer partners to deliver innovative, sustainable, and reliable school bus solutions. Let\'s work together to shape the future of the school bus industry.
Experience
Business Development Manager
Sep 2024 — Present · Thomas Built Buses, NC, US
In my role as Business Development Manager at Thomas Built Buses, I focus on growing and enhancing the performance of our dealer network across the US and Canada. My responsibilities include overseeing the Thomas Bus Platinum Support program, driving dealer profitability, and improving customer satisfaction. I collaborate closely with our network partners to develop strategies that enhance operational efficiency and customer experience.Additionally, I provide strategic, analytical, and technical support to our organization, analyzing performance data and developing metrics that support data-driven decision-making. I also lead initiatives related to dealer scorecards, AORA, and dealer data management to ensure consistent progress and alignment with organizational goals.
Education
ECPI University
Bachelor of Science (BS), Computer and Information Sciences, Network Security
Skills
- Leadership
- Customer Service
- Strategic Planning
- Public Speaking
- Contract Negotiation
- Sales Management
- Training
- Research
- Management
- Microsoft Word
- Team Leadership
- Attention to Detail
- Operations Management
- Access
- Software Documentation
- Critical Thinking
- Data Analysis
- Time Management
- Powerpoint
- Microsoft Excel
- Business Process Improvement
- Multitasker
- Contract Management
- Compliance
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