Mark Read

Head of Information and Technology @RSHP

London, GB

Practice-wide responsibility for IT operations, infrastructure, cyber security controls, supplier management and delivery of major technology change programmes. Chair of the IT Strategy Board and key point of liaison betweenleadership and technology delivery teams.• Led major infrastructure and platform improvements, improving performance, resilience and supportability.• Delivered foundational platform upgrades (including storage modernisation) ensuring stability and scalability for future growth.• Delivered end user computing modernisation programmes, improving performance and standardisation across the business.• Strengthened governance and standardisation to reduce fragmented technology decisions and improve consistency of tools and platforms.• Improved service resilience during periods of high demand and resourcing pressure through prioritisation,delivery control and team strengthening.• Owned application lifecycle management (requirements, specification, delivery, support and renewal planning).• Implemented and maintained Cyber Essentials compliance; introduced ISO 27001-aligned security management practices (ISMS principles), including policies, risk management and audit evidence improvements.• Managed budgets, procurement and supplier strategy; improved contract control and risk oversight.• Supported controlled adoption of emerging technologies including AI tooling, ensuring due diligence and risk-based decision making.