Mark Puente
CEO @ Premiere Services Insurance Division | Operations Management, Visionary
- Role
- CEO at Premiere Services
- Location
- Santa Fe Springs, CA, US
- LinkedIn followers
- 500 followers
About Mark Puente
Premiere Services, founded in 1991, has become a trusted leader in nationwide concierge claims management under our team\'s guidance. With over 35 years of experience, we specialize in vehicle electronics, wheel & tire, and catalytic converter claims, serving consumers, fleets, collision centers, and insurers. Our innovative service-driven solutions, including mobile and network repair options, ensure policyholders receive swift, exceptional support. Our team, comprising certified experts and long-standing technicians, works collaboratively to enhance customer satisfaction and operational efficiency. Through centralized operations in Los Angeles and a network of over 3,500 repair facilities, we empower clients to restore vehicles and peace of mind quickly and safely.
Experience
CEO
Apr 1990 — Present · US
Managed Premiere Services Insurance Division, overseeing Auto Insurance claims for Mobile Electronics Replacements, Wheel & Tire Theft Claims, and more.• Developed and implemented service-driven solutions like Mobile, Network, and Express options to enhance policyholder experience.• Led a team of over 3500 Network Repair Facilities nationwide to provide exceptional service and choice to policyholders.
Education
Culver Military Academy
Bachelor of Business Administration - BBA
1973 — 1979
Skills
- Liability
- Employee Benefits
- Insurance Claims
- Visionary
- Sales Process
- Sales Management
- Automobile
- Sales Operations
- Customer Retention
- Customer Service
- Customer Satisfaction
- General Insurance
- Profit
- New Business Development
- Automotive
- Claims Management
- Management
- Team Building
- Claims
- Purchasing
- Process Improvement
- Leadership
- Claim
- Entrepreneurship
- Negotiation
- Vehicles
- Business Development
- Entrepreneur
- Executive Management
- Property & Casualty Insurance
- Operations Management
- Insurance
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