Mark Pieterse
Senior Business Analyst @St. James's Place
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WORK HISTORY
Senior Business Analyst @St. James's Place
Cirencester, GB
SKILLS
ABOUT MARK PIETERSE
Internationally experienced Change Professional / Lead Business Analyst with a reputation for the successful delivery of complex, end-to-end Change and Transformation Programmes across a wide range of business sectors – the last 15 years predominantly being within Banking and Financial Services.Delivery focused, versatile and tenacious, with exceptional Stakeholder & Client management and communication in all areas of the project lifecycle. Many years experience in Business Analysis including Process Design, Mapping and improvement, Operational Design, Data Analysis, Business & Systems Requirements Specification, TOM, User Acceptance Testing, Business Readiness Testing and Workflow Analysis, Scrum, Agile, DevOps, Kanban, Confluence, JIRA, Service Now. Understanding CASB implementation and Cloud MI and Controls using Qliksense. Skilled at bridging the gap between Business and IT, turning innovative ideas into reality and simplifying and illustrating complex relationships between Business Units, Teams, Processes and software applications and systems.Committed to creating and promoting an enriching and productive work environment based on mutual trust, respect and co-operation with a common goal of project success. Successful at building long standing relationships with SMEs, Customers, Key Stakeholders and Business Partners.
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