Mark Phelan
Group Customer Experience Director @Gleeson Homes
Bradford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2022 — Present
Group Customer Experience Director @Gleeson Homes
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Sheffield, GB
EDUCATION
1985 — 1992
Queensbury
English, Computer science, history
SKILLS
CoachingCustomer Insight ResearchSegmentationAnalyticsCustomer Satisfaction ResearchBusiness StrategyMulti-Channel MarketingCustomer RetentionB2bOutsourcingCross-Functional Team LeadershipMarketing StrategyRecruitingMulti- Channel Customer ResearchOverseas RecruitmentProduct ManagementStrategyE-CommerceOnline MarketingPerformance ManagementCrmAccount ManagementChange ManagementStakeholder ManagementTeam LeadershipCustomer ExperienceEmail MarketingNew Business DevelopmentProject ManagementManagementProduct MarketingCustomer Journey MappingTeam ManagementMarketing CommunicationsBusiness Process Improvement
ABOUT MARK PHELAN
Group Customer Experience Director at Gleeson Homes
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