Mark Papoccia
- Role
- Chief, Member Experience at Vantage West Credit Union
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Mark Papoccia
I’m never satisfied until I implement successful solutions for my customers. I’m…
Experience
Chief, Member Experience
Mar 2020 — Present
Responsible for developing and implementing revenue initiatives, strategy, employee development and performance, building long lasting member relationships, managing risk practices, and driving the overall financial performance of Business Banking, Consumer Banking, Call Center, Investment Services, Net Promoter Score, and Training. Promotes our culture that delivers valued added advice to members by delivering the capabilities of Vantage West.
Education
Sauk Valley Community College
Associate of Science (A.S.), Business Administration and Management, General
Southern Illinois University, Carbondale
Bachelor of Business Administration (B.B.A.), Finance and Marketing
Dalhousie University
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Skills
- Banking
- New Business Development
- Financial Services
- Cash Flow Lending
- Strategic Thinking
- Commercial Lending
- Risk Management
- Credit
- Strategy
- Enterprise Risk Management
- Pricing Strategy
- Commercial Banking
- Cash Management
- Customer Experience
- Management
- Small Business Lending
- Coaching
- Performance Management
- Credit Risk
- Sales Management
- Cash Flow Forecasting
- Sales
- Change Management
- Customer Acquisition
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.