Mark Ostendorf

General Manager at Crescent Hotels & Resorts

Role: General Manager at Crescent Hotels & Resorts
Location: Brookfield, WI, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Mark Ostendorf

Award-winning, tenured hotel general manager with experience in hotel closing and…

Experience

General Manager
Crescent Hotels & Resorts
Dec 2006 — Present

Education

University of Wisconsin–Oshkosh
Bachelor of Science (BS), Mass Communication/Media Studies
1984 — 1989

Skills

Opera
Hotel Administration
Voice Over
Food & Beverage
Revenue Forecasting
Customer Service
Opening Hotels
Catering
Fine Dining
Front Office
Leadership
Convention Services
Leadership Development
Meeting Planning
Budgeting
Sales
Micros
Rooms Division
Communication
P&L
Hotel Booking
Non-Profit Volunteer
Lodging
Payroll
Public Relations
Customer Satisfaction
Budgets
Hiring
Property Management Systems
Tourism
Volunteering
Revenue Analysis
Trade Shows
Photography
Media
Menu Development
Banquets
Accounts Payable
Yield Management
Hotel Management

Contact information

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Work email
•••••@crescenthotels.com
Personal email
•••••@•••••.com
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Current company

Crescent Hotels & Resorts

Hospitality · 1.1K employees · Founded 2001 · Fairfax, Virginia, United States

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience. Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates. At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

crescenthotels.com

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About Mark Ostendorf

Experience

General Manager

Education

University of Wisconsin–Oshkosh

Skills

Find verified contacts for anyone on LinkedIn