Mark Noonan
Vice President, Cloud & Core Infrastructure Development, Security, and Operations @Blue Cross Blue Shield of Massachusetts
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WORK HISTORY
Vice President, Cloud & Core Infrastructure Development, Security, and Operations @Blue Cross Blue Shield of Massachusetts
Boston, MA, US
VP of Enterprise Technology, for the largest Health Insurance provider in Massachusetts with 3M members and a total annual revenue of over $6B- Responsible for ensuring the operational integrity, security, and cost-effectiveness of critical technology platforms that drive business performance, consumer experience, and innovation within a highly regulated environment- Reduced Infrastructure operating budgets by 2%- 5% annually to meet corporate affordability goals and targets. Financial management of $70M+ operating and capital expenditure annual budgets- People management of an Enterprise Technology department with 150 – 200 associates and contractors- Proposed, negotiated, and delivered strategic initiatives to improve Hybrid Cloud hosting model (Markley co-location Data Centers, AWS, and Google), Network Security (Palo Alto), and Disaster Recovery / CMDB (ServiceNow)- Conversation and Generative AI capabilities deployed to improve business efficiency by leveraging Google Gemini, Microsoft Teams Premium, Verint Voice AI Bots, and Cisco Contact Center as-a-Service (CCaaS).
EDUCATION
Fairfield University
Bachelor of Arts (B.A.), Political Science and Government
University of Massachusetts Lowell
Master's degree, Computer Science
SKILLS
ABOUT MARK NOONAN
Vice President, Cloud and Core Infrastructure Development, Security, & Operations
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