Mark Newman
Customer Account Manager @Clio
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WORK HISTORY
Customer Account Manager @Clio
BC, CA
I focus on driving the adoption of Clio Payments while managing a diverse customer territory across North America. My role involves generating leads for various Clio products, directly impacting key performance indicators such as churn prevention, product adoption, account expansion, and customer retention. Additionally, I work on various project deliverables, all aimed at enhancing customer satisfaction and ensuring long-term success with Clio’s solutions.
EDUCATION
University of Ottawa
Bachelor of Commerce, Marketing
ABOUT MARK NEWMAN
I’m a growth-focused Account Manager at Clio, passionate about helping law firms scale through strategic technology adoption. I specialize in SaaS sales, legal technology, and customer success — with a focus on Clio Payments, retention, expansion, and product adoption.With over a decade of experience across pharma, real estate, and legal tech, I bring a coaching mindset and a strong track record of delivering results. I’ve led high-performing teams, launched new analytics systems, and supported multimillion-dollar portfolios.
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