Mark Nelson

Experience

1. Sales Coordinator

   Trident Hyderabad

   Jul 2024 — Present · Hyderabad, IN

   Hosted INC-WMC(Indian National Congress-World Mining Congress) event at Trident Hyderabad.Handled banquet/catering for accounts Dr. Reddy’s, MSN, Oracle and Social events Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business.Maintain an active trace/follow-up system on all inquiries and personal sales calls.Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members.Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.Coordinate sales activities and communicate client needs effectively.Preparing sales proposals, quotations, and contracts.Perform related duties and special projects as assigned by departmental headCarry out any other reasonable duties and responsibilities as assigned.Maintain and update customer relationship management (CRM) systems.Support the sales team in achieving targets and managing key accounts.Provide excellent customer service and resolve client inquiries promptly.Collaborate and maintain liaison with other departments to align smooth functioning of events Ability to analyze data and generate reports Answer telephones and take messages for the Catering Department adhering Oberoi standards

Education

• St. Joseph's Degree & PG College

  Master of Business Administration - MBA

  2020 — 2022

• IHM Shri Shakti

  Bachelors of B.SC in Hospitality and Hotel Administration

  2016 — 2019