Mark Najafi

Ai Project Manager @Code Allies

Ottawa, ON, CA

Top Projects-Led end-to-end product management of a full ticketing system rebuild across 12 releases, 60+ features, and 360+ user stories—migrated legacy architecture from ColdFusion to Laravel 12 and Next.js. Conducted business analysis, defined the product roadmap, and improved UX—resulting in a 35% improvement in the checkout process and an 80% reduction in administrative errors-Partnered with two distributed squads to extract and document business processes from a legacy ERP system for Salesforce migration. Executed 80+ UAT scripts and 25+ regression scripts; facilitated weekly stakeholder and vendor meetings to ensure alignment and delivery.AI Projects:Led the development of a multimodal RAG (Retrieval-Augmented Generation) AI system for a Canadian associations.Built an AI-driven agent for automated client communication, integrated with internal knowledge bases—boosting member satisfaction.Delivered a machine learning-based image similarity search feature and deployed it on AWS.Internal Contributions:Championed transition from Waterfall to Agile, improving team efficiency and reducing go-to-market time by 30%.Authored client proposals (RFPs), created detailed quotes, product requirement documents, and developed strategic roadmaps.Presented quarterly product updates to executive stakeholders, outlining timelines, ROI, and strategic impact.

Carleton University

Master of Technology and Innovation, Master of Technology and Innovation

University of Tehran

Master of Science, Renewable Energies

University of Tehran

Bachelor of Science , Engineering