Mark Naisbitt
Head of Service - Control Room Systems @National Highways
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WORK HISTORY
Head of Service - Control Room Systems @National Highways
EDUCATION
Teesside University
Computing
SKILLS
ABOUT MARK NAISBITT
My roles as Head of Service, Head of IT Ops - Applications, Databases, DataWarehouse & Principal Engineer have been pivotal in optimizing IT operations for unparalleled customer experience and internal efficiency. Leading the Technology Strategy over a variety of industries Telco, Banking, Health, I\'ve steered our technical teams and vendors towards a cohesive long-term vision, ensuring our technology investments align with customer needs and cost-effectiveness.My expertise in cloud technologies, Collaborative Leadership, and Information Security, has been instrumental in overseeing operational application support, database engineering, and release management. At the heart of our strategic direction, my contributions have significantly enhanced service quality and operational efficiency, maintaining our commitment to innovation and excellence in service delivery.
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