Mark Mueller
IT Associate i @Stifel Financial Corp.
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WORK HISTORY
IT Associate i @Stifel Financial Corp.
St Louis, MO, US
Experience with office productivity, reporting, and technical documentation software.Exposure to systems\' monitoring tools.Strong end-user technology understanding and troubleshooting skills.Familiarity with various IT service management frameworks and methodologies.High-level understanding of web-based and distributed systems n-tier technologies.Expertise in working with IT service management software for IT workflows and event management.Strong skill set in customer service delivery.Strong ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Able to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
EDUCATION
Southern Illinois University Edwardsville
Bachelor of Business Administration - BBA
Father McGivney Catholic High School
High School Diploma
ABOUT MARK MUELLER
My name is Mark Mueller. I attended and graduated from SIUE with a degree in Bachelor of…
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