Mark A. Monroe

About Mark A. Monroe

Tenacious and Innovative IT professional with over 20 years of experience in RFID, RTLS Technologies, and Network System Design, with a specialty in Field Service Operations, Project Management, and Network Implementation. Recognized for delivering scalable, enterprise-level solutions that streamline operations and foster business growth. Skilled in strategic planning, problem-solving, and providing 24/7 customer and field support with a focus on excellence and reliability.Proven track record in leading complex projects and delivering advanced technology solutions that drive competitive advantage. A hands-on, detail-oriented leader known for innovative thinking, effective collaboration, and a relentless commitment to operational excellence. Passionate about continuous learning and leveraging cutting-edge technologies to elevate customer satisfaction and drive measurable revenue growth.Core Competencies:• Network Design & Implementation• RFID & RTLS Systems Expertise• Field Service Operations• Strategic Project Management• Customer-Centric Support

Experience

1. Senior Rfid Implementation Manager-specialist

   GE HealthCare

   Jan 2010 — Present · Atlanta, GA, US

   As a Senior Installation Specialist worked as part of a team that redesigned the asset management program by optimizing workflows and improving staff efficiencies; the project resulted in a 65% time reduction of equipment delivery and over$2.9M in savings and cost avoidance at various sites.• RF Design Leadership: Spearheaded the design of channelized RF systems crucial for patient monitoring, enhancing operational efficiency and system reliability across healthcare facilities. • Project and Sub-Project Management: Directed multiple projects and sub-projects to adhere to budget, schedule, and resource constraints, effectively estimating project parameters to ensure on-time and within-budget delivery.• Comprehensive System Design: Execute both high-level and detailed designs, producing essential documentation such as drawings, specifications, configurations, and release documentation for antenna subsystems and network components.• Project Leadership: Manage projects and sub-projects, establishing and maintaining cost, schedule, and resource parameters to ensure successful, on-time delivery.• Process Innovation: Introduce enhancements to improve the quality, efficiency, and scalability of current products and processes, supporting GE Healthcare’s mission of technological innovation in patient care.• Over the last few years I have been instrumental in building expertise within the team across application functionality, RTLS & IT infrastructure, project delivery processes.• I assisted in the training and development of the ACAM role now fully in place at Multiple Healthcare Facilities.

Education

• Michigan State University

  Bachelor's degree, Electrical Engineering

  1992 — 1998