Mark Mlekush
Customer Support Representative at Clarke Fire Protection Products
- Role
- Customer Support Representative at Clarke Fire Protection Products
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Mark Mlekush
10 years of stationary fire protection experience including providing technical service…
Experience
Customer Support Representative
Clarke Fire Protection Products
Aug 2015 — Present · Cincinnati, OH, US
Direct and coordinate customer support activities, provide service information, supply parts to customers by Initiate sales orders, shipping document, and invoices. Execute and maintain specific dealer agreements with service providers. Communicate with customers regarding installation, operation, servicing, and parts replacement on standby Fire Protection Products. Process startup and warranty invoices for new commissioned units in the field. Work with training manager on updating product support, service operation manuals, part illustrations, schedule and train a global network of service providers in the Unites States as well as around the world. Execute and maintain specific dealer agreements with service providers.
Education
Pulaski High School
High School, Ground Transportation
1984 — 1988
Skills
- Transportation
- Fleet Management
- Manufacturing
- Extended Warranty
- Windows 7
- Vehicles
- Automotive Repair
- Automotive Parts
- Microsoft Office
- Customer Service
- Parts Ordering
- Business Process Improvement
- Home Repairs
- Continuous Improvement
- Team Building
- Troubleshooting
- Logistics
- Customer Satisfaction
- Maintenance & Repair
- Warranty
- Process Improvement
- Ground Transportation
- Equipment Repair
- Inventory Management
- Automotive
- Parts
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