Mark Massaro

Experience

1. Information Officer,,technology Cost Analysis, Program Management, and Head of IT Governance

   AIG

   Jan 2013 — Present

   Technology Cost Analysis:\\\\n•Prepare the annual AIG Americas Infrastructure budget of over $180M, including variance reporting to explain growth drivers for more than 200 technology related billing categories.\\\\n•Manage and enforce the implementation of standard policy and procedures to enhance financial budget transparency within the Americas Region to reduce multiple budget submissions and decrease reporting time to senior management.\\\\n•Spear head the coordination of various cost savings exercises from application inventory cleanup, statement of work analysis, identifying IT special initiatives, cost reduction guidance awareness meetings and technology capacity planning for the Americas Region.\\\\n\\\\nProgram Management:\\\\n•Oversee the tracking of project charges by Operations and Technology Line of Business to create TCO (Total Cost of Ownership) within the Americas region by instituting Application Portfolio reporting.\\\\n•Established a regional LAC Steering Committee which defines, streamline and enforces portfolio management governance, SDLC, and policy within LAC.\\\\n•Management of a bi-lingual Program Management team as a center of excellence supporting $8M+ global IT strategic initiatives, project tracking, and dashboard reporting.\\\\n\\\\nIT Governance:\\\\n• Coordinate regional audit activities with Internal Audit, PWC, and SOX teams including issue follow up | Close by design review | Management Action Plan, Kick off - Closure process | Evidence collection.\\\\n•Manage 800+ audit evidence collection activities for NA and LACR for Internal, PWC and SOX audit teams in addition to self-inspection activities.\\\\n•Enforce Application Development and Maintenance standards covering Change Management, SDLC (Water Fall/Agile) and Quality Assurance.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Felician University

  Management and Business Administration, Business Management and Technical Finance

  2000 — 2006

• Computer Processing Institute

  Computer Operations, Computer Operations and Job Control Language

  1986 — 1987