Mark Oneill

About Mark Oneill

As Executive Vice President at Pyramid Global Hospitality, I bring over 30 years of experience in hospitality and operations management, leading a portfolio of branded and independent luxury lifestyle properties generating $700 million in revenue. My role encompasses overseeing regional Vice Presidents and cross-functional teams in operations, finance, sales, revenue management, and capital planning, with a focus on strengthening owner relations, driving asset performance, and managing successful transitions and integrations. I am committed to fostering leadership growth through initiatives like the APEX leadership development program and delivering operational excellence through strategic planning and process improvement. My mission is to enhance real estate value, streamline operations, and optimize revenue through collaboration and innovation.

Experience

1. Regional Vice President of Operations

   HEI Hotels & Resorts

   Jan 2009 — Present

   A Management Company Comprised of Upper-Upscale, Luxury, and Premium Select Serve, in Large Metropolitan, Urban Markets and Destination Locations, Representing the World\'s Leading Brands – including Sheraton, Westin, Le Meridien Marriott, Embassy Suites, Hyatt and Hilton brandsRegional Vice President of Operations (2016-Present)Provide strategic direction and leadership to 18 hotels including Westin, Sheraton, Le Meridien, Doubletree, Hyatt and Marriott as well as Tribute and Autograph brands – with a total revenue exceeding $700 Million. Create budgeted revenue and operational goals dedicated to increasing the Real Estate value of the assets. Coordinate all Capital Expenditure Projects (CEP) including large and small renovations. Provide strategic leadership on revenue and operations. Lead a regional team of Regional Directors (Sales, Revenue Management, Operations, Finance) and Managers. Area Managing Director (20••••16)Oversaw the Sales & Marketing plan and execution, operations and the Net Operating Income (NOI) of four HEI hotels including: The Equinox Golf Resort & Spa; Embassy Suites Waltham; Marriott Dallas Fort Worth; and Hilton Indianapolis. Increased Revenue – Hotel exceeded $22M in total revenue in 2015 – an increase of $3M over prior 3 years. Consistently achieved Guest Satisfaction Index (GSI) scores consistently over 8.45 / 10. Ranked 1st or 2nd in Starwood North American Luxury Collection.General Manager, The Equinox Golf Resort & Spa (20••••11)Oversaw the sales and operational functions of a fully mixed-use resort including 195 guestrooms with square feet of meeting space, an 18-hole Golf Course, square foot Spa and three Food and Beverage outlets.

Education

• Northeastern University

  Bachelor of Science

Skills

• Restaurants
• Hotel Asset Management
• Employee Relations
• Banquets
• Food & Beverage
• Customer Service
• Front Office
• Hotel Management
• Opening Hotels
• Yield Management
• Hospitality Management
• Budgets
• Convention Services
• Asset Renovation
• Resorts
• Property Management Systems
• Recruiting
• Catering
• Forecasting
• Onq
• Revenue Analysis
• Hotels
• Hospitality
• Rooms Division
• Cep Management
• Pre-Opening
• Lodging