Mark M.
Assistant General Manager @Oak View Group
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WORK HISTORY
Assistant General Manager @Oak View Group
ON, CA
As Assistant General Manager of Canada’s largest convention centre, I lead all aspects of food and beverage operations at Enercare Centre, overseeing a high-performing team that executes events for 100 to guests.Key Highlights: • Led planning and execution of the Shopify Summit, welcoming over guests daily for 3 days, generating $8M in revenue • Delivered Salesforce and Valorant events, contributing $2.5M in OCF over a 6-week period • Member of the leadership team that won the UFI Operations & Services Award, recognizing operational excellence at Enercare Centre • Oversaw transition to new branded concepts, maximizing guest satisfaction while optimizing labour efficiency and COGS • Mentor and develop emerging leaders across culinary and service teams with a focus on accountability, execution, and cultureFocused on elevating service standards, driving profitability, and delivering memorable experiences at every scale.
EDUCATION
Southern Alberta Institute of Technology
Diploma, Hotel Restaurant Management
University of Calgary
B. Comm, Resort Management
Southern Alberta Institute of Technology
B. Comm, Resort management
ABOUT MARK M.
Hospitality is more than a business — it’s a calling. I’m Mark Moffatt, a hospitality executive and certified sommelier with over 20 years of experience leading food and beverage operations across some of Canada’s most iconic hotels, restaurants, and event venues.Currently, I serve as General Manager of Food & Beverage at OVG Hospitality, overseeing operations at Canada’s largest convention centre, the Enercare Centre in Toronto. From events to multimillion-dollar summits, I bring together operational precision, financial performance, and elevated guest experiences. Recent highlights include executing Shopify Summit, Salesforce, and Valorant Games — generating $2.5M in OCF over a six-week span.My background includes leadership roles at Sheraton Centre Toronto, The Broadview Hotel, STK Toronto, and Shangri-La Hotel. I’ve launched restaurants, revitalized beverage programs, led teams through transformation, and mentored the next generation of hospitality leaders.What drives me? Creating service moments that become memories, building teams that outperform expectations, and leading with humility, discipline, and a sommelier’s attention to detail.Certified with WSET Level 4 and ISG, I bring both a deep knowledge of wine and a strategic mind for F&B. Whether it’s a five-star tasting menu or a stadium activation, I believe every guest deserves exceptional service — and every team member deserves the tools to deliver it.Let’s connect.
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