Mark Long
Managing Director & Founder @Pegasus Insight
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WORK HISTORY
Managing Director & Founder @Pegasus Insight
ABOUT MARK LONG
Managing Director & Founder of Pegasus Insight.I\'m an award winning* commercially astute research professional with almost 20 years of experience gained in client and supply-side positions. Experience encompasses sales and delivery roles with a current focus on the development of new propositions, major customer experience programmes and multi-client benchmarking initiatives across financial services. I\'m a flexible and diplomatic researcher, bringing an honest, open approach and board level credibility to message delivery. Recent achievements include the development of proprietary customer experience measurement tools Tracktion and Service Intensity, a *Market Research Society Research Excellence award (financial services 2011)\'Best Session\' award (MRS Conference 2012) and the launch of the Rent Check report (2013) a unique and authoritative assessment of the UK\'s private rental sector.
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