Mark Lockwood
Chief Operating Officer @Raffles Hotels & Resorts
Signup · Get unlimited contacts
WORK HISTORY
Chief Operating Officer @Raffles Hotels & Resorts
EDUCATION
The Wharton School
Executive Leadership Course
University of Miami
Leadership Development Course - School of Business Administration
Wakefield College, School of Hospitality
Diploma, International Hotel Catering Management & Institutional Operations
SKILLS
ABOUT MARK LOCKWOOD
Nimble, results driven, innovative and commercially astute C-Suite Executive with significant international experience in managing world class luxury Hotel, Cruise and Lifestyle brands at both the unit and corporate level. A disciplined and humble leader who walks the talk and leads from the front, acting with integrity and the courage to always do what is right. A relentless \'execution expert\' and skilled communicator with the ability to translate the message across multi functional teams to drive smart effective action that ensures success integrated with a culture of authentic and sustainable hospitality. Extensive experience in:• Product Development, Conceptualization & Innovation• Global Luxury Operations & General Management• Food & Beverage Leadership• Entertainment & Events Development • Pre-Opening, Project and New Build Luxury Hotel & Cruise Experience• Brand Promise Ownership through to a seamless customer hospitality delivery• Contracts negotiation and execution • Business Analytics, Trends Awareness and Customer Relations Management• Crisis Leadership and Change Management• Brand Standards development & implementation• Talent development
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.