Mark Lewis
Senior Business Analyst @苏黎世保险
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WORK HISTORY
Senior Business Analyst @苏黎世保险
Manchester, GB
Worked with operation leads, change management leads and technical teams to develop and complete complex project deliver in AWS Cloud; by requirements gathering, data analysis, application of LEAN principles, process mapping, creating functional and operational designs, writing business & technical documentation, completing GAP analysis and traceability writing acceptance test cases, and reviewing test case execution.Worked with wider business, technical teams and support teams to gather evidence to document project design, risk, compliance, governance, security, servicing, application monitoring, application testing and attaining stakeholder sign offs as part of project delivery.Undertaken stakeholder management and communication ensuring effective engagement and involvement, securing buy in, managing expectations and conflict and clearly communicating benefits through out, tailoring a solution by managing stakeholders articulating, influencing and convincing to gain a common understanding, for resource, timelines and objectives.Worked closely with service delivery managers, programme managers and solution architects to refine and execute project deliverables and align to technology strategy. Leveraging expertise and utilising analyst practice to provide the most effective solutions to the business partners in the most efficient means possible.Lead a team of Business Analysts to deliver migration of applications and components from a local data centre to AWS cloud and decommissioning within local data centre.Mentored graduates offering guidance, supporting and encouraging progress, challenging perspectives and advising on a variety of subjects from Personal Growth, Business Analysis, AWS Cloud, Methodolagies and Project Delivery helping them to achieve project deliverables, grow skills sets, grow network and develop knowledge.
EDUCATION
Staffordshire University
HND Business Studies
Newcastle under lyme college
BTEC Business Studies
Staffordshire University
Bachelor's degree, Business Administration and Management, General
SKILLS
ABOUT MARK LEWIS
I am a highly experienced and results-driven Senior Business Analyst with a proven track record in delivering complex programmes and projects across diverse methodologies including Agile, Lean, Waterfall, and Big Data environments. My expertise spans the full IIBA BABOK business analysis framework, underpinned by strong capabilities in change management, project governance, and strategic delivery.My core strengths lie in being methodical, analytical, and highly organised. I approach challenges with diligence, consistency, and discernment, enabling me to work effectively both independently and within collaborative teams. I am self-motivated, with excellent time management and initiative, and I consistently demonstrate strong communication and influencing skills across all levels of stakeholder engagement.Through years of experience, I have developed the ability to manage competing objectives under pressure, making rational and logical decisions based on a structured analytical approach. I excel in building networks and fostering stakeholder buy-in, motivating others to become champions of change while providing continuous support and guidance to ensure successful outcomes.
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