Mark Lee
Customer Service Representative @LV=
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WORK HISTORY
Customer Service Representative @LV=
Exeter, GB
EDUCATION
University of Winchester
Bachelor of Arts - BA, Philosophy, Religion and Ethics
ABOUT MARK LEE
I’m a dynamic and solutions-focused professional with over a decade of experience across customer service, sales, recruitment, and hospitality management. What drives me is building authentic relationships, motivating teams, and delivering exceptional experiences that create loyalty and lasting impact.Most recently, I launched and managed a thriving café from the ground up, growing daily sales by 70% within 10 months, building a 12-person high-performing team, and developing operational systems that balanced cost control with customer satisfaction. Alongside this, my background spans recruitment consulting and employment advising, where I helped individuals and organisations align their goals, always with empathy, diplomacy, and results at the forefront.I thrive in environments that blend strategy with hands-on leadership — whether that’s scaling a business, driving service excellence, or coaching individuals to exceed expectations.
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